spoiled chinese girl

Here’s another grump-tastic topic… being left in the dark, or left out of something.

I’m naturally human… (unnaturally I’m not sure what I would be… okay lame jokes end here.) and I like to be invited to things, and included in things.  Natural curiosity makes me wonder about stuff that I’m being left out of, and obviously, knowing that I’ve been left out of something only makes me want to know MORE about what I’m missing.

So I hate being left out of something.  I also hate being left in the dark about something.  And recently both happened all at the same time.

So… basically I normally work this one job with one of my friends.  Happens every year, happens every February.  I’m never 100% sure of the date since I don’t pay that much attention, but meh, it’s around $100.00 for the night and a pretty decent meal out of it.  In January (actually, at a new years party) I was told “Yeah it’s happening again, and I’ll need you again.”  Cool.

I’m waiting around knowing the job is supposed to come up.  I’ve told my bosses that some time in February I’ll have to leave early one day, and I’ll let them know as soon as I find out when it is so we can all figure out who’s doing what in the few hours I’ll be gone.

And I never hear about the job.  I figured okay, it’s probably been delayed or something.

Then while idly chatting… I find out it’s already happened.  And someone else got hired.

At that point I was quite filled with all sorts of angry-types of emotions.

Not at the fact that someone else was hired, I know the guy that got hired, we’re friends, he’s a great photographer and quite frankly he needs the money more than I do.  It makes sense that he was the one offered the position.  And if it was anyone else to do this job, I’m glad he got it, since at least he’s a good friend of mine.

What I ended up being angry at, was the fact that I’d been told “Yes this is happening, and yes you are hired” then… nothing.  If there had been a “Hey, this job is happening, but I’m going to hire this guy instead” I would have been perfectly fine with.  But… not being told anything at all… just doesn’t feel right.

Sort of like when you go in for a job interview, and then you don’t get the job, but no one will tell you yes or no, and just hope that you go away.  I understand that I won’t get replies from every single resume I send out.  But if I take the time to come down to your company, sit with you for 30 minutes and meet with you face to face, I do believe it would be common courtsey to at least send an e-mail to say “Sorry, we’ve gone another direction” or something similar.

This seemed a bit uncalled for.

At my work we sometimes send out e-mail blasts… or probably best known as spam. It’s not often, and it’s only towards people who at some point or another gave us their e-mail address.  We just sent one out this morning that was basically thanking everyone for signing up, and a reason for them to try our services.

Then I (and everyone on my team) received this reply:

I did not sign up. I unsubscribed. If I am not removed from your database by 5pm today I am calling the RCMP… find a better way to sell your crap.

Which obviously did nothing other than illicit laughter from me.

What is calling the RCMP (Royal Canadian Mounted Police) going to do? Other than waste the time of the person answering the phone when someone else might need to call in a domestic violence call or a non-life-threatening-emergency call?

And how is this guy going to confirm we’ve removed him from our database by 5pm?  Which, even if we were in a call center, we don’t have to do by any specific time line.  My friends that work in call centers tell me when they get a request to be removed from a list, that gets noted on a form, that is handed in to be processed only when it’s filled, which could take days or possibly weeks.

Finally… I will admit I’m slightly insulted by him saying we sell crap.  I wouldn’t insult someone else’s products so blatantly. I might make constructive criticism remarks which are probably insulting, but at least point out certain flaws.

The end of it is… I think this guy is a jerk and think it would be hilarious to try & spam-bot their e-mail account to death.

P.S. ZING! My boss looked up when they registered for our mailing list, and e-mailed him back the confirmation to prove “Yes you did sign up.  No you have not yet unsubscribed.  Please do so here” Awesome.

Maybe I shouldn’t make fun… but I will.

My work has me on the live-chat system to answer customer questions quickly and to help with technical issues to the best of my ability.  This seemingly is a paid service because we’re having trouble setting up the chat client on other computers due to lack of licenses.  So for the past 8 or so months I’ve been happily chatting away with my customers, and sometimes my coworkers and bosses who pretend they’re customers to see my reactions to things. (It’s all in good fun so whatever)

Then yesterday I get the below chat… and all I can think of is OMGWTFBBQ!!

Really?? Some random dude was able to find my chat icon to start hitting on me?  The screen I had with him was vastly different from everyone else, so I am quite convinced he didn’t go through my company website, I have no clue how that could have been accomplished.

Granted, it was hilarious for the end of the day… because seriously, this guy just would not give up.  Unfortunately because his screen was different, I had no way of banning him from chatting the way I do with our normal customers. (I can end the chat, then ban them from chatting again for a specified number of minutes… which I would have with this guy, had the option been available to me!)

Still though, desperate guys are always REALLY FUN to make fun of.

16:11 Private chat mode enabled by e****** a**** h******. Chat history will not be saved on the server.
16:11 e****** a**** h******:hi sexy
16:11 Angela:HI
16:11 e****** a**** h******:how u doin 2 day
u are so cute.
is this ur pic?
16:11 Angela:no
16:12 e****** a**** h******:where is urs?
16:12 Angela:i don’t need one
16:12 e****** a**** h******:why u don need 1?
16:12 Angela:this is for work. there’s no reason to have one
16:13 e****** a**** h******:okies
wat is ur work babe?
16:13 Angela:i work in a company
16:14 e****** a**** h******:wat do u work exactli in this company?
16:14 Angela:i talk to customers through our chatting system.
16:14 e****** a**** h******:but u can make som friends rite
16:15 Angela:i don’t need to make friends through customers at my work.
16:15 e****** a**** h******:and u wanna me ask u som abt thin chattin system
16:16 Angela:what?
16:16 e****** a**** h******:actuly i wanna make friends
where eactly i can find them?
i mean is there any chat room
so i can go to it?
16:17 Angela:i don’t know. i only use this program for my work purposes.
16:17 e****** a**** h******:oh isnt ur work to help customers?
16:18 Angela:you’re not a customer
if you were a customer you would have known what i do at this company.
16:18 e****** a**** h******:who am i ?
a reguler chattin person?
16:20 e****** a**** h******:helllllllllllllllllllllo
16:21 Angela:i don’t know who you are. you started talking first.
16:21 e****** a**** h******:hhhhhhhhhhhhhh
where are u from?
and where this company locatied
16:21 Angela:if you don’t already know that i’m not going to tell you
if you don’t already know THAT, there’s no reason for us to continue having this conversation.
16:22 e****** a**** h******:why u sayin that
okies am just a chater
i need to be cheer up
i hope am in the rite place
am i rite sweeti…….
16:23 Angela:this is a place of business.
16:23 e****** a**** h******:its privite chat.
16:23 Angela:this is a place of business.
16:23 e****** a**** h******:how do i kow?
16:25 Angela:because i’ve told you three times.
this is for business purposes only.
16:25 e****** a**** h******:let us go ur way
wat kind of business is this/
16:26 Angela:if you don’t already know, i don’t need to talk to you.
16:26 e****** a**** h******:i mean give me som i deas.
16:26 Angela:this is for customers who know my company and know what my company does.
if you don’t know that, you don’t need to be here.
16:26 e****** a**** h******:sex
16:26 Angela:no sex.
16:26 e****** a**** h******:okies
couples match?
16:27 Angela:no. go away.
16:27 e****** a**** h******:hhhhhhhhhhhh
am not a fly to say me go away
mis angela
16:28 e****** a**** h******:is it a call service company?
16:30 Angela:i have to go back to work now. bye bye.
16:30 e****** a**** h******:where have u been then
16:31 e****** a**** h******:wat work
still there alot to talk abt it
16:34 e****** a**** h******:hellllllllllllllllllllllllllllllllllllllllo

I go to the bathroom… around 11:30 am?I pee, I wash my hands, I wash out my water bottle (I bring OJ in the morning in it so it gets rinsed out) I go to the water fountain to fill it with water and… I come back to this:

11:32 CUSTOMER has joined the chat.
11:32 CUSTOMER:
Hi angela
I sent you the PST a few a ago, wonder if you got it
11:33 CUSTOMER:
hello
11:34 CUSTOMER has left the chat.
11:34 CUSTOMER:
does this chat thing ever works
no one is here to help
11:35 CUSTOMER:
fuck this
11:35 CUSTOMER has left the chat.

Oh, and while getting water I’m told to pick up line one.  So I do.  And it’s the same guy.  Getting increasingly mad at me, then again… I decided I wanted to be a jerk & make his life difficult.

• I called him out on his swearing (since he swore in the chat room).
• I called him out on being impatient (since he couldn’t wait two minutes for me to get back from the washroom where I was peeing).
• I called him out on being rude (because he was being exceptionally rude).
• I called him out on not listening (because he kept interrupting everything I said).
• I called him out on not reading instructions (because the instructions are on the website… but he didn’t follow them).

I realize there was definitely some poor customer service on my part… mostly at the fact that I could have definitely been nicer… then again… so could he.  The world is not going to end if it takes 5 minutes to answer his question, but he insisted that he needed everything INSTANTLY.  Therefore I felt no shame in treating him like he was… an ass.

Oh, and now that he’s asking questions in the chat room… every single question he’s asking has the same basic answer. “The information is on our website.”

This is an e-mail I received after my boss did an e-mail blast for one of our companies.

As soon as it came in, we all started laughing at him for it. What I find the funny part is… while I’ve blanked it out, he sent this e-mail not only just to the e-mail address that sent him the offending e-mail… but also to every e-mail address he could think of relating to our company. So he replied to one address, and CC’ed 14 other addresses. The STRANGE part about that is… I guess he ran out of e-mail addresses, because the last 7 addresses? All were to the same person. Unfortunately the very nice co-worker of mine that sits behind me (so I warned him as soon as I noticed that)

Back-story is, a few years ago he ordered a job from my company, first order is COD, always. No exceptions. It’s industry standard for first-time-orders. Well he didn’t want to pay the COD, and we didn’t want to release the product without payment. Apparently in all this, the guy missed the deadline for his customer/end-user, and the end-user I guess didn’t pay him & decided to deal elsewhere. So he blames us for the lost customer, and we probably sent the bill to a collections agency for payment. So he now thinks we’re scum of the earth.

Too funny. I had a great laugh. Also I couldn’t wait to post this so I did as soon as I could while still doing my job.