It’s not even 9am yet … ZOMG.
Alright, before you click through for the interaction, a few notes.
1. He who got hit by a car feels cheated that I pre-write many of my blog posts. So just for you, this is going to go as soon as I hit the publish button. 
Happy? (Although I already had a post going up for Friday… and that’s now going to be pushed to Monday. Ha!)
Anyways.
My boss has a habit of not really telling us, the staff, what kind of promotions are going on. It leads to a lot of us being more than confused when customers call or e-mail or chat room in questions about the promotions and all we can do is make a confused look and try to stumble through an explanation.
The promotion that was brought up… sounds like it would be a contest type of scenario. Or the details are extremely skewed. I can’t imagine any company giving away $1000 in product to EVERYONE who e-mailed in a suggestion for a website. While it would be very popular, it wouldn’t be good business. Because at this point, I hereby stake my claim, that customer loyalty has flown out the window when it comes to making discount sales and promotions. The sheer number of people who will complain, and complain, and yell, and complain… over business cards that cost $15.00
This particular customer… not to bright. At some point I’m sure I commented (probably on twitter) about someone who was asking why a different company, in a different country, was able to give pricing for a product that as nearly 40% below ours. It’s the same customer.
There. A post that was published immediately.
CUSTOMER
08:42 hey again, are u guys still giving away i think it was $1000 so telling you improvements for this site?
Angela
08:42 i never even heard about that
CUSTOMER
08:43 i got it in the mail but cant find it now. can u ask in the oiffice please
Angela
08:43 you’re welcome to send in your suggestions for improvement and ask about it at the same time
08:43 i wouldn’t know who to ask
CUSTOMER
08:43 people around u, need to know where to send it so i can get the $1000 in printing for myself
Angela
08:44 the people around me don’t work on the COMPANY.com project
08:44 e-mail support@COMPANY.com with suggestions for improvement.
CUSTOMER
08:44 ask MYBOSS
Angela
08:44 i haven’t seen MYBOSS come in yet
CUSTOMER
08:44 well dont just want to send in and get t=nothing from it
08:45 can u email me when u see MYBOSS at CUSTOMER E-MAIL when u find out please and ty
Angela
08:46 if you have suggestions for the site please send them in
08:46 it will benefit you in the long run
CUSTOMER
08:46 if i just send them in then i dont get the $1000 in printing, do u undersatnd this
Angela
08:47 you are welcome to ask about the promotion at the same time.
CUSTOMER
08:47k , will email support@COMPANY.com for this, ty
