Archive for November, 2007

That’s some sort of depressing.

Wednesday, November 28th, 2007

That really is some sort of depressing.  On Friday I received my annual review.  Apparently there is much in me that needs improvement, although HR is slow and unable to point out exactly what.  I’m great with customers, I have a happy good attitude and I am willing to work hard… yet I still need improvement.  And I asked for specifics which will be presented to me at another time.

And they had stopped tracking my errors.  That’s fine.  The bad part is they have also stopped telling me about my errors.  Not so good.  While I find it abhorrently annoying that I am told about every little mistake that I make, at the same time its not likely that I have been 100% correct for the past month.  And I told HR of this.  Because if I begin to make errors again, it’s due to the fact I don’t think I’m making any.  Which was amusing to see her response.

Also there is a written warning due to an error I had created that cost the company money in picking up some material that we shipped “in error”… this is because the customer I e-mail to tell them what I am shipping them, and when they don’t reply that means go ahead.  Well, they didn’t reply.  I took that as go ahead (as I have been all year long) only THIS time it didn’t mean go ahead, it meant “You should have remembered our one lone order 6 weeks ago…”  which I will admit, I am horrible at remembering.  Although I enjoy that they wrote “yes, verbal warning given” and I had made them specify that the verbal warning was on other issues, not that I have created this error on more than one occasion.  I have yet to sign to agree/disagree with this statement.

Oh yes,  and seeing as how it was my annual review, I received my annual wage increase.  Which equates (as long as I did my math) to a 1.5% increase.  Let’s see… inflation is worth about 3% per year.  So technically I am making less money this year than I did last year.  But it’s an increase! *pukes*

Ah yes, and I’m not sure if an “I told you so” file needs to be created, because honestly, this was one of the funniest and non-laughable things I have ever met.

I mentioned also during my review that I would like to see another CSR get hired, and that the rest of the department likely feels the same, and I feel somewhat overwhelmed due to the loss in staff that is not being replaced.  And that there is more responsibility now due to the shortage in staff.  Especially this week since one of the co-workers is on vacation, leaving us even more short-staffed.  And I asked.  And HR replied with how they are looking, but haven’t really found anyone who fits well, also they do not want to make any hiring decisions until after the new year.  And I brought up this weekend, and said “What if someone calls in sick while the girl on vacation is on vacation?  We would be understaffed like CRAZY.”

Guess what.  Monday.  I come rolling in at 7am (a favour to them, seeing as how I switched schedules with someone who started at 8am, because she wants to finish earlier now that her father is unfortunately ill) and am the only one in the office.

Ends up… we had one girl on vacation.  one girl (the one I switched with) didn’t come in and called in, another girl who starts at 7 couldn’t get her car started and had to call in.  Then the only other CSR in the place had to leave at 2pm for a dentist appointment.  Guess what.  I had a dentist appointment at 5pm I couldn’t cancel so I had to leave at 4pm.

Ya….. sort of illustrated my “understaffed” point quite well.  No one was on the phones from 4pm to 5pm other than the girl in invoicing.  My supervisor even had to enter orders because I couldn’t do them while I had so many other things going on.

The saddest part, I skipped my 10 minute afternoon break because I was the only one on the phones.  And I asked if I could be compensated for it (i.e. pay me for an extra 10 minutes) and was rejected by HR because “breaks are already paid for” and said I could take 10 minutes extra at another time to compensate myself, but “not now” in the hopes that I would soon forget about it.  I didn’t really care.  I just wanted it in my file that I had said “Because we were so understaffed yesterday… I missed my break.”

Ya I roll like that.  If my boss makes me 2 minutes late, I ask to have my time card changed because she didn’t open the door fast enough.  It’s never a thing where I care.  I do it all to prove a point.

Sadly girl with the ill father still didn’t come in on Tuesday.  Meaning we’re still understaffed beyond belief.  It’s depressing.

I don't disagree…

Tuesday, November 27th, 2007

SAGITTARIUS – The Promiscuous One Spontaneous. High appeal. Rare to find. Great when found. Loves being in long relationships. So much love to give. A loner most of the time. Loses patience easily and will not take crap. If in a bad mood stay FAR away. Gets offended easily and remembers the offense forever. Loves deeply but at times will not show it feels it is a sign of weakness. Has many fears but will not show it. VERY private person. Defends loved ones will all their abilities. Can be childish often. Not one to mess with. Very pretty. Very romantic. Nice to everyone they meet. Their Love is one of a kind. Silly, fun and sweet. Have own unique appeal. Most caring person you will ever meet! Amazing in bed..!!! Not the kind of person you want to mess with- you might end up crying.

When “I told you so” still won’t cut it.

Monday, November 26th, 2007

This weekend I endured high levels of puppy squishing and apartment cleaning, boyfriend time-spending and DVD watching. Amanda offered me food or sex, while the puppies were relentless in licking every part of the body no tongue should go.

Winter swimming included jumping around like an idiot in swimming trunks barefoot on a very rocky beach, running into the water, swimming into open water before panicking at how far out I was going, having my feet hurt from the rocks, stripping naked, with strategically placed boyfriends and towels to dry off, The Crooked House, bathing my oozing wounds in the kitchen sink, and watching members of the Cordy Clan try on platinum blond wigs.

Pictures!

Friday I received my annual review where my raise was more a slap in the face. And my comments of “We (all 5 CSR’s) feel very understaffed, what happens if someone is on vacation and someone else calls in sick? It would be a nightmare!” As luck would have it, #1 is on vacation, #2 and #3 both called to say they wouldn’t be in. #4 had to leave at 2pm for a dentist appointment. Guess who #5 was who had to basically deal with the work of 4 people all day?

Logging out for the weekend.

Friday, November 23rd, 2007

I highly doubt I will have computer/internet access over the weekend. I've been hired to squish co-parent puppies from Friday night to Sunday night.

Saturday I have an afternoon date to go winter swimming. I have made demands for warm beverages to be ready to thaw my frozen ass afterwards. Other than that, I have zero things to do, other than squish puppies, and watch copious amounts of OZ because the hubby doesn't like the show (and he's not here this weekend)

***-***-****

HORRAY I GOT A RAISE AT MY WORK!

Friday, November 23rd, 2007

An entire whopping 25 cents an hour more!
That's like $500/year.
Which is virtually nothing when I think about it.

I was told that on average, inflation is 3% per year, seeing as how I am only making 1.5% more than last year… I'm making less money than last year!

*ahem* I GOT A RAISE!!!!!!

/sarcasm